A Letter to All our Valued Customers

This is an informational letter to inform you of the various types of services offered.  We are a regulated utility under the control of the Washington Utilities & Transportation Commission.  The commission sets the rates, and policies which the business is operated under.

Residential customers have the choice of once a month service, or once a week service.  We provide you with either a 60 gallon, or a 90 gallon toter.  The 90 gallon toter is not available for once a month service.

Commercial customers can choose a 60 gallon toter picked up either once a month or once a week, we also offer 90 gallon toters for weekly pickup.  Our 300 gallon commercial container is available for either weekly service, or every other week service.

We also offer twenty and thirty yard drop off boxes.  These are available for construction,  remodeling jobs, or demolition, and can also be used for any general clean up job.  The 300 gallon containers are also available for disposal of household waste for short term use.

Appliances, wood, or other materials can be hauled off by calling our office, and special arrangements will be made for pickups.

You may also pay your bill by Visa, Discover, or MasterCard over the phone, or online.  You can set this up for a one time payment, or have it automatically billed to your credit card when your bill is processed.

We also want to remind our customers that we do not work on Thanksgiving, Christmas, or New Year’s Day.  If your garbage pickup falls on one of those days, we usually pick up the following day, if not you will be notified otherwise.

Totes need to be out by 6:30 a.m. on the pickup day.  Place totes within 2 feet of the existing road with the opening of the lid facing the road.  Be sure it is not close to mailboxes, trees, cars, fences, or other obstructions.

A copy of the Smart Consumer Guide to Residential Garbage and Recycling is available by calling our office, and requesting one.  We also have copies of recycling information and information about the household hazardous waste facility.  Our policies are also on the back of your bill.